常見問題

什麼是滴雞精？

滴雞精是傳承傳統農業社會的智慧，以厚工萃取全雞精華。整個過程不加一滴水，選用上等質量的全雞、敲碎雞骨後，以隔水慢火蒸煮至少8小時以上，藉由高溫提煉集結慢慢滴出的全雞（含骨髓）精華，且將油脂去除後所濃縮出的雞肉精華與膠質，與加水熬煮的雞精或雞湯不同。滴雞精富含大量人體所需氨基酸、蛋白質、膠原蛋白及礦物質等營養素，零脂肪、低熱量、高營養，香醇濃郁無腥味，有益調整體質、滋補強身增強體力、產前產後、病後補養最佳良友。

What is your shipping method?

We have the following shipping methods:

SHIPPING

• Both online and phone orders must be placed before Thursday of each week no later than 1:00PM(13:00). After 1:00PM (13:00) it will be considered shipment for Monday.
• Shipping days are from Monday through Thursday. No weekend shipping (Friday through Sunday). Depending on order date chicken essence will arrive Tuesday through Friday of each week.
• We do not process orders on all major holidays. ALL methods are done within business days.
• We ship via FedEx Next Day Air only.
• Please allow 2-3 business days for processing orders 

ONLINE STORE PICK-UP

• You will receive an email/text message notification when your order is ready for pickup.

• • Broth hours: Monday through Sunday 11:00AM-6:00PM
  • Soupterra hours: Wednesday-Friday 11:00AM-3:00PM Saturday/Sunday 11:00AM-5:00PM

               *store hours are subject to change. Please call prior to confirm.

COMPLIMENTARY FREE DELIVERY

• WITHIN 35 MILES FROM THE BROTH / THE SOUPTERRA STORE

• • Please allow up to 2-3 business days for processing orders.
  • You will be notified by email/text message by a customer service representative one day prior to your delivery day.
  • Delivery date is dependent on your zip code