Chicken Essence Monthly Subscription


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Frequently asked questions 常見問題

Customers who sign up for subscription service need to maintain three (3) consecutive  subscriptions for each application.


Customers need to order six or more boxes each month to enjoy the monthly discount of 14.5%.

每月需要訂購六盒或以上才可享有滴雞精月訂購折扣優惠14.5% off。

The minimum requirement for monthly subscription is six boxes of chicken essence, and any order over that will receive a 14.5% discount.

滴雞精月訂購的客人都能享有14.5% OFF,不管是訂購6盒或6盒以上。

Yes, we will set up a monthly subscription account for you online, and automatic payment is required.


You can start making changes (postpone, reschedule, etc.) three months after the initial subscription.

月訂購滿連續三個月後才可以做變更(延期, 改週別, 及其他)。

If you inform us of the suspension or cancellation of the monthly subscription after the system has placed an order for you, a $30 restocking fee will be charged if you need to cancel the order.


Unfortunately, we cannot specify the delivery date because delivery days vary depending on the area with the 3rd party delivery service.


It is based on the week of the month when you first ordered.


Yes, the Original flavor and Jujube Goji chicken essence are priced the same. If you order American Ginseng and Reishi, the price will be different.


Yes, you can contact us to change the flavor of the chicken essence before shipment.


Yes, you can notify us to change the payment card information before the next cycle.


We are sorry to tell you the answer is no. Since you have already enjoyed a 14.5% off discount, discounts cannot be stacked according to our company policy.


You can use them to purchase other frozen foods or groceries. Please note that only one discount code can be used at a time when making a purchase.